Parasol Group celebrates Trustpilot milestone with 1,000 reviews

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If you were a contractor impacted by the off-payroll reforms to IR35 in April 2021, you’ll probably have been in the market for an umbrella employer.

For those who are self-employed, placing your trust in reputable and reliable companies is hugely important, which is why many individuals will undertake a period of research to ensure they partner with the right people.

So, for contractors looking for the best payroll providers, checking Trustpilot for reviews and recommendations is a great place to start.

Widely regarded as the ‘go to’ site for reviews, feedback and help with decision making on a new purchase, Trustpilot has over 120 million reviews of 500,000 businesses from around the globe; a number that continues to grow every day.

This week we were proud to reach the milestone of 1,000 reviews for Parasol Group, positioning us as one of the highest-reviewed umbrella employers on Trustpilot.

When asked what this latest milestone means to Parasol Group, Parasol CEO Doug Crawford said:

This is a fantastic achievement and is testament to all the hard work across the Parasol Group. The feedback we receive from our employees is extremely valuable to us, and we are continually reviewing this and making positive changes across the business to ensure we deliver the best service possible.

We’ve onboarded a record number of new employees to Parasol in the past twelve months and had to quickly adapt our customer service offering to align with this increased demand.

The feedback we receive online is incredibly valuable to us, and gives us critical insight into our service offering which allows to continue to make significant improvements for over 13,000 contractors in the UK.

Our priority has always been to provide our contractors with everything they need in terms of support and customer service. We’re there to support them to continue doing the work they love, safe in the knowledge that all their accounting, payroll and tax needs are taken care of.

We’re extremely proud to work with such a fantastic contractor community and would like to thank each and every one of our employees for their continued support. We take the time to read each review we receive - whether it’s positive or negative - and use these to help us to identify areas for improvement and to celebrate the ways in which our team go above and beyond to support our employees, day in, day out.

We look forward to reading the next 1,000 reviews!