At Parasol, we’re with our contractors all the way throughout their career, providing expert advice whenever it’s needed. But don’t just take our word for it. Find out what our contractors have to say about the service we offer, by reading our umbrella company testimonials.
In other's words
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps. The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.