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In others' words
I was first introduced to Parasol by a recruitment company and I was pleased with their recommendation. From my very first phone call with Parasol I could tell that I was dealing with a professional and reliable company. The team answered all my queries and clearly explained the processes involved in becoming a contractor. Any worries I had immediately melted away. Every time I’ve dealt with Parasol I’ve had quick responses, clear direction and the person at the other end of the phone has always been polite and patient. I never dread getting in touch. In addition, Parasol’s intuitive online portal allows me to submit my timesheets and expenses with ease, meaning I can concentrate on my assignments.
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps. The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!
December 1st, 2020
Dec 1st, 2020
November 25th, 2020
Nov 25th, 2020
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November 18th, 2020
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November 13th, 2020
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