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In others' words
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps. The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!
I retired in 2010 as I wanted to spend more time with my family. However, I received numerous requests from former colleagues to assist in various projects, so rather than set up a new company, I contacted Parasol. Parasol has enabled me to have the best of both worlds. Much of my work I do from home, so I’m able to combine work and family successfully, with flexibility around working hours. Being able to log timesheets and expenses online makes administration work easy. When the odd problem does arise, Parasol are only an email or a phone call away and an acceptable solution has always been reached. For people like me who prefer to “wind down” on retirement rather than a sudden stop, I would certainly recommend using Parasol. It’s a great flexible way of minimising administration time and costs, so you can concentrate on the “core business” and family.
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.
January 26th, 2016
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