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In others' words
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it. As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
Parasol has been a great support to me in my contracting career. I first heard about umbrella companies in 2006 and after a shaky start in contracting, I joined Parasol and never looked back. Parasol’s undivided attention on the phone is great and the online portal is quick and easy, making the process of submitting my timesheets and claiming expenses extremely straightforward. The portal continues to improve and my weekly pay slips are now laid out very clearly, and are easy to print. A few years ago I was considering going Limited, and I got in touch with Parasol’s sister company, ClearSky Contractor Accounting. They were very helpful and assessed me according to my recent record with Parasol. In the end, I decided that limited company wasn’t the best option for me, but I would recommend Parasol and ClearSky to anybody looking to further their contracting career.
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice. If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread! More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
April 21st, 2015
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