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In others' words
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I was first introduced to Parasol by a recruitment company and I was pleased with their recommendation. From my very first phone call with Parasol I could tell that I was dealing with a professional and reliable company. The team answered all my queries and clearly explained the processes involved in becoming a contractor. Any worries I had immediately melted away. Every time I’ve dealt with Parasol I’ve had quick responses, clear direction and the person at the other end of the phone has always been polite and patient. I never dread getting in touch. In addition, Parasol’s intuitive online portal allows me to submit my timesheets and expenses with ease, meaning I can concentrate on my assignments.
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice. If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread! More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
April 10th, 2015
Apr 10th, 2015
April 9th, 2015
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