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In others' words
I joined Parasol after finding a role as a service desk analyst and even though I didn’t seek them out myself, working with Parasol is one of the best decisions I’ve made. As a first time contractor, Parasol made the transition smooth and easy, and any fears I had about the amount of administration involved soon disappeared. Every time I’ve contacted Parasol they have listened and given me informative advice and managed to solve any queries I’ve had. If you want to be a contractor and are nervous, Parasol is a great support system.
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice. If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread! More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.