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In others' words
My first encounter with Parasol wasn’t the most conventional. I first heard about them through my wife who was working with the CEO at the time and she had nothing but good things to say. So, when I decided to leap in to contracting five years ago, Parasol was the firm choice. The communication level has always been fantastic. Parasol’s team is friendly and attentive on the phone and no matter what contract length, Parasol has supported me all the way and I never feel forgotten. Deciding to make a change in your career can be daunting, but the easy process, intuitive online portal and quick action if there’s ever been a problem, has made contracting a lot easier and I can’t recommend them enough. The only consistent bit about contracting is working with Parasol and I love it!
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice. If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread! More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
August 11th, 2020
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July 27th, 2020
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