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In others' words
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I joined Parasol after finding a role as a service desk analyst and even though I didn’t seek them out myself, working with Parasol is one of the best decisions I’ve made. As a first time contractor, Parasol made the transition smooth and easy, and any fears I had about the amount of administration involved soon disappeared. Every time I’ve contacted Parasol they have listened and given me informative advice and managed to solve any queries I’ve had. If you want to be a contractor and are nervous, Parasol is a great support system.
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it. As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
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